Privacy Policy/ Terms & Conditions

Our Privacy Policy was updated January 1, 2024.

Privacy Policy

LeadSpokes is concerned about your online privacy and this statement explains our views and practices regarding privacy laws and how we collect, use and protect personal information when you access our website, engage with us or purchase services.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. “We”, “our” means LeadSpokes. “You”, “your”, “visitor”, or “user” means the individual accessing the site.

What is Non-Personal Data and How Is It Collected?

Non-personal data is information that cannot identify you. If you visit our website to read information about our services, we may collect anonymous data using a cookie from a third party such as Google Analytics, to collect certain non-personal information such as your web browser type, IP address and the pages visited to provide us with information that helps us learn about your browser and operating system so we can improve the experience for all visitors.

What is Personal Data and How Is It Collected?

Personal Data

When you engage with us, such as using our chat, subscribing to a newsletter or purchasing services, we collect the personal information you give us such as your name, address, telephone number and email address and any other information you share with us. Your consent to give us this information is voluntary but your refusal may prevent you from making purchases or accessing services. This enables us to both fulfill and support you when you request information or services from us.

Financial data

When you purchase services from us, data related to your payment method such as a credit card or bank transfer details is entered. We collect this information to allow you to purchase services from us via our website and related apps. We store limited financial data as this information is transferred to our payment processor, Stripe, and you should review their Privacy and Data Collection policy to determine how they use and protect your financial information. To assist you, their privacy policy can be found here:

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;

• To contact you about new services in which we think you'll have an interest;

• To deliver targeted marketing;

• To compile anonymous statistical data for our internal marketing use;

• To create and administer your account;

• To allow us to better service you in responding to your customer service requests;

• To process your transactions.

• To assist law enforcement as necessary; and

• To prevent fraudulent activity on our website or mobile app.

How do we protect your information?

Your personal information is contained within secured networks with operational security in order to protect personally identifiable information from access, misuse, loss or destruction. Only authorized personnel and third-party vendors have access to your personal information and these employees and vendors are required to treat this information as confidential. All sensitive/financial information your supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits or accesses personal information to maintain the safety of your personal data. All financial transactions are processed through a gateway payment provider and are not stored on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use cookie data to show targeted advertising on third party advertising networks such as Facebook or the Google Display Network.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Opt-Out: You may unsubscribe from any mailing lists or registrations by contacting us at:[[email protected]].

How can a user access, change or delete personal information?

You may update and/or delete any personally identifiable information that you submit to the website. Please follow the instructions on the page of the website on which you provided such information or by contacting us at:[[email protected]]

Using and processing your data

The information we request and store is used to allow us to provide products and services. We may use and process your data to communicate with you or provide services you purchased to fulfill our contractual obligations. You consent that we may use your data or permit selected third parties to use your data based on your consent to our use and sharing of data to serve our business interests which may include administration of our website, your account and delivering products and services. We may share data as required by third parties who assist us with various tasks including payment processing, hosting services, email delivery and communications. We do not authorize them to use or disclose your personal information except in connection with providing our company with their services. We may also share your data as required by law.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We will not intentionally market to nor collect any personal information from children under the age of [13]. By using this site, you represent that you are at least [13] years of age.

CAN SPAM Act Compliance

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to respond to inquiries, send information or otherwise complete/fulfill requests.

To be in accordance with the CAN-SPAM Act, we agree to the following:

• Not use false or misleading subjects or email addresses;

• Identify the message as an advertisement in some reasonable way;

• Include the physical address of our business or site headquarters;

• Monitor third-party email marketing services for compliance, if one is used;

• Honor opt-out/unsubscribe requests quickly;

• Allow users to unsubscribe by using the link within the email.

Entire Agreement

When you sign up for communications or purchase products and services, you will be asked to consent to our Privacy Policy. If you have consented, or once you do consent, the agreement and the terms of the Privacy Policy herein constitute the entire agreement between site users and our company relating to the use of this website. Changes to this Privacy Policy We reserve the right to modify this privacy policy periodically to reflect new laws and policies, so please review it frequently as changes and clarifications will take effect immediately. If we make material changes to this policy, we will post a notice on the homepage of the website for a period of time and subscribers will be notified.

Contacting Us

If there are any questions regarding this privacy policy or if you want more information, you can contact us at:[[email protected]]