Our Privacy Policy was updated March 1, 2026.

LeadSpokes LLC (“LeadSpokes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request information or a demonstration, communicate with us, purchase our services, or otherwise interact directly with LeadSpokes.

Summary of Key Points

What information do we collect? We may collect your name, business name, email address, telephone number, billing information, communication preferences, and information you provide when requesting a demonstration, scheduling a meeting, purchasing services, or contacting us.

Do we collect information automatically? Yes. Our website and service providers may collect information such as your IP address, device type, browser, pages viewed, links clicked, referral source, and interactions with our website and advertisements.

Do we use artificial intelligence? Yes. Some LeadSpokes demonstrations and services use artificial intelligence, voice technology, chatbots, transcription, and automation provided by LeadSpokes and third-party technology providers.

Do we sell personal information? We do not sell customer or prospect contact lists or personal information for money. We may use advertising and analytics technologies that share limited website activity with platforms such as Google or Meta. Some privacy laws may define this activity as “sharing” or targeted advertising.

What rights do you have? Depending on where you live, you may have the right to request access, correction, or deletion of your information or to opt out of certain advertising uses.

1. Information We Collect

We collect information that you voluntarily provide when you:

Create or manage an account; request information, pricing, or a demonstration; schedule a consultation; purchase services; subscribe to email or text communications; interact with a LeadSpokes chatbot or Voice AI demonstration; contact customer support; or otherwise communicate with us. The information you provide may include your name, business name, job title, email address, telephone number, mailing or billing address, preferred communication method, services of interest, business needs, account information, appointment preferences, and the contents of messages or other communications you send to us. When you interact with a LeadSpokes Voice AI demonstration, chatbot, or telephone service, we may collect the information you provide during the interaction. This may include call information, messages, recordings, transcripts, appointment requests, and AI-generated summaries. Calls may be recorded, monitored, or transcribed for demonstration, training, quality assurance, customer service, security, or recordkeeping purposes. Where legally required, we will provide notice or obtain consent before recording or transcribing a call.

Please do not submit Social Security numbers, passwords, complete payment-card numbers, medical records, protected health information, or other highly sensitive information through our general website forms, demonstrations, chatbots, email, or telephone numbers.

2. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, approximate location, pages viewed, links clicked, visit dates and times, referring website, form interactions, advertising interactions, and cookie or device identifiers. We use this information to operate and secure our website, understand how visitors use it, improve the visitor experience, measure marketing performance, and prevent fraud or misuse.

3. Information From Other Sources

We may receive information from referral partners, business directories, public business websites, social media platforms, scheduling services, customer relationship management systems, advertising platforms, analytics providers, payment processors, and integrations you authorize. We may combine information from these sources with information you provide directly to us.

4. How We Use Your Information

LeadSpokes may use personal information to:

Provide requested information, demonstrations, consultations, products, and services; respond to inquiries; schedule meetings; create and manage accounts; process payments; provide customer support; configure and maintain services; send appointment or account notifications; send requested email or text communications; personalize content; improve our website and services; measure marketing performance; conduct advertising and retargeting; protect our systems; prevent fraud or abuse; maintain consent and opt-out records; comply with legal obligations; and enforce our agreements. We may also use information for another purpose that we clearly explain when the information is collected or that you authorize.

5. Artificial Intelligence and Automated Services

Some LeadSpokes services and demonstrations use artificial intelligence, automated communication technology, speech recognition, text-to-speech tools, chatbots, and related systems.

These technologies may be used to answer questions, conduct telephone or chat conversations, transcribe calls, create summaries, generate responses, identify the subject of a request, route an inquiry, schedule a meeting, or trigger a requested follow-up.

To provide these functions, information you submit may be processed by third-party AI, telephone, transcription, hosting, communication, or automation providers. We do not authorize these providers to use your information for their own unrelated advertising or marketing.

AI-generated information may occasionally be incomplete or inaccurate. Important information should be independently confirmed before it is relied upon. Our general website and demonstrations are not intended to provide medical, legal, financial, or emergency advice or to make final decisions concerning employment, credit, housing, insurance, healthcare eligibility, or other significant legal rights.

6. When and With Whom We Share Information

LeadSpokes may share personal information with trusted service providers that help us operate our website and business. These providers may include website hosts, cloud storage providers, customer relationship management platforms, scheduling services, telephone providers, SMS and email delivery platforms, AI providers, payment processors, analytics providers, advertising platforms, security providers, accountants, attorneys, and customer-support providers. These providers receive information only as reasonably necessary to provide services to LeadSpokes. We do not authorize them to use your personal information for their own unrelated marketing.

We may also disclose information when reasonably necessary to comply with law, respond to a lawful request, prevent fraud, protect our rights or systems, enforce an agreement, or protect someone’s health, safety, or welfare. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We may also share information when you direct us to do so or give us permission.

7. Our Data-Sharing Commitment

LeadSpokes does not sell, rent, or trade customer or prospect contact lists.

We do not sell personal information in exchange for money. We do not share mobile telephone numbers, text-message consent, or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver requested services, communications, payments, website functionality, analytics, or advertising. Sharing information with a provider for a specific business purpose is different from giving that provider permission to use your information for its own marketing.

8. Cookies, Analytics, and Advertising

LeadSpokes and our service providers may use cookies, pixels, web beacons, tags, scripts, and similar technologies.

Cookies are small files stored on your browser or device. Web beacons and pixels are electronic tools that can record when a webpage, advertisement, or email is viewed or acted upon. We may use these technologies to operate our website, remember preferences, maintain security, understand website traffic, measure form activity, determine whether emails are opened, improve website performance, and evaluate advertising results. We may also use advertising and retargeting technologies provided by platforms such as Google or Meta. These technologies may allow us to display LeadSpokes advertisements to previous website visitors and measure whether an advertisement resulted in a website visit, demonstration request, or other action. Advertising providers may receive limited information such as cookie identifiers, IP addresses, browser or device information, pages viewed, and advertisement interactions. We do not provide advertising platforms with SMS opt-in information for their own marketing. Certain state privacy laws may define advertising disclosures as the “sale” or “sharing” of personal information or the use of personal information for targeted advertising, even though LeadSpokes does not sell contact lists or receive money for the information. You may control cookies through your browser settings and through our cookie preference tool, where available. Blocking certain cookies may prevent portions of the website from working properly. Where required by applicable law and technically supported, we will recognize a valid Global Privacy Control signal as a request to opt out of applicable advertising-related sharing for the browser or device sending the signal. Because there is no universally accepted standard for traditional browser “Do Not Track” signals, our website may not respond to those signals. Global Privacy Control is different from a traditional Do Not Track setting.

9. SMS and MMS Communications

When you voluntarily provide your mobile number and opt in, you consent to receive text messages from LeadSpokes at the number provided.

Messages may include responses to your inquiry, requested demonstration information, appointment or meeting reminders, scheduling updates, account notices, customer-support communications, requested links, service announcements, and marketing or promotional messages described when you opt in. Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing products or services. We use mobile information to deliver messages, respond to requests, provide reminders, maintain consent records, document communication preferences, and comply with applicable laws and carrier requirements. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be provided to subcontractors and service providers that support our messaging services, including telephone carriers, messaging aggregators, communication platforms, CRM providers, customer-support providers, and compliance providers. Text-message originator opt-in data and consent will not be shared with third parties for their own marketing. You may opt out of text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. After receiving your request, we may send one final confirmation message and will then stop the messages covered by your request. You may reply START to opt back in to a supported messaging program. Reply HELP for assistance. You may also request to stop text messages by contacting us at the email address listed below.

10. Email Communications

We may use your email address to respond to inquiries, send requested information, provide proposals, confirm meetings, deliver account notices, provide customer support, send newsletters, and communicate about LeadSpokes products and services. Our commercial emails will use accurate sender information, avoid misleading subject lines, include our business mailing address, and provide a method for unsubscribing. You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing email does not prevent us from sending nonmarketing communications concerning an active account, transaction, purchased service, security issue, legal notice, or request you initiated.

11. Payment Information

Payments may be processed through Stripe or another authorized payment provider. LeadSpokes does not ordinarily store complete payment-card information on its own servers. Payment processors may collect your card information, bank information, billing address, transaction details, and fraud-prevention information under their own privacy policies. LeadSpokes may receive limited information such as your name, billing contact information, payment amount, payment status, card type, and the last four digits of your payment card.

12. Information We Process for Clients

LeadSpokes provides AI, communication, review-management, and automation services to business clients.

When we process information solely on behalf of a client, the client generally decides what information is collected, why it is used, what communications are sent, and how long the information is retained. In those circumstances, LeadSpokes acts as a service provider or processor for the client. The client’s privacy policy governs its collection and use of information. Privacy requests relating to information collected by a LeadSpokes client should generally be submitted directly to that client. Our agreements require clients to use our services and provide information in accordance with applicable privacy and communication laws. Clients remain responsible for providing their own privacy notices and obtaining any consent required for their communications. Clients should not provide protected health information or other specially regulated information unless LeadSpokes has expressly agreed in writing to process that information using an appropriate service configuration and agreement.

13. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to provide services, maintain customer relationships, respond to inquiries, process transactions, maintain consent and opt-out records, protect our systems, resolve disputes, comply with legal or accounting obligations, and enforce our agreements. Retention periods depend on the type of information, the reason it was collected, the length of the customer relationship, contractual obligations, legal requirements, and security needs.

When information is no longer reasonably needed, we may delete, deidentify, aggregate, or securely isolate it. Information may remain in backups for a limited period until those backups are overwritten or deleted through normal procedures.

14. How We Protect Information

LeadSpokes uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, authentication, encryption during transmission, secure payment providers, confidentiality requirements, system monitoring, backup procedures, and restrictions on employee, contractor, and provider access. No website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for protecting your passwords, login credentials, and account access information.

15. Your Privacy Rights and Choices

Depending on where you live and whether an applicable privacy law applies to LeadSpokes, you may have the right to:

Access personal information we maintain about you; correct inaccurate information; request deletion of certain information; obtain a portable copy of certain information; withdraw consent; opt out of targeted advertising or certain advertising-related sharing; limit certain uses of sensitive information; or appeal the denial of a privacy request. These rights are subject to legal limitations and exceptions. For example, we may retain information needed to complete a transaction, provide a requested service, maintain an opt-out record, prevent fraud, protect security, comply with law, or establish or defend legal rights. To submit a request, email [email protected]. Please describe your request and your relationship with LeadSpokes. We may need to verify your identity before completing a request. Where permitted, an authorized agent may submit a request on your behalf, but we may require proof of the agent’s authority. LeadSpokes will not unlawfully discriminate against you for exercising an applicable privacy right.

16. Children’s Privacy

LeadSpokes provides business services, and our website is not directed to children under 13.

We do not knowingly collect personal information online directly from children under 13. If we learn that a child under 13 submitted personal information to us, we will take reasonable steps to delete it. A parent or guardian who believes a child submitted information may contact us at [email protected].

17. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, scheduling platforms, payment providers, social media networks, review platforms, videos, and other services. These third parties operate independently and maintain their own privacy policies. LeadSpokes is not responsible for the privacy, security, content, or practices of an unrelated third-party service. We encourage you to review a third party’s privacy policy before submitting information to that party.

18. International Visitors

LeadSpokes LLC is based in the United States. If you visit our website from outside the United States, your information may be processed in the United States or another country where our providers operate. Where an international privacy law applies to our processing, we may process information based on your consent, our contractual obligations, our legitimate business interests, or the need to comply with law.

19. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, legal obligations, or information practices.

The updated version will be posted with a revised “Last Updated” date. If a change materially affects how we use previously collected personal information, we will provide additional notice or obtain consent when required.

20. Contact LeadSpokes LLC

Questions about this Privacy Policy, our privacy practices, or a privacy request may be directed to:

LeadSpokes LLC
Email: [email protected]
Mailing Address: [INSERT BUSINESS MAILING ADDRESS]
Privacy or Cookie Choices Page: [INSERT LINK, IF AVAILABLE]

Please do not send Social Security numbers, passwords, complete payment-card information, medical records, or other highly sensitive information through ordinary email.